Professional Development and Membership
Director of Professional Development and Membership
Paul Marvell is responsible for driving forward the professionalism and effectiveness of fundraising through the Institute’s range of learning opportunities, including qualifications, courses, online learning, Continuous Professional Development (CPD) and conferences.
Head of Individual Membership
Joan manages the Individual membership team which is responsible for the recruitment and retention of individual members as well as fulfilling an excellent customer service role. The team also works to support the Head of Membership Communities, responsible for IoF’s network of National, Regional and Special Interest Groups as well as the Directors responsible for Organisational members and Corporate supporters.
Telephone: 0207 840 1025
Individual Membership Officer
Matthew provides support to all individual IoF members, with particular focus on facilitating new applications and providing good follow-up support for those in their first year. Matthew helps members to feel connected and engaged with the IoF as a whole, as well as with relevant Regional and Special Interest Groups. He is able to inform them of learning and networking opportunities and help with any queries.
Telephone: 0207 840 1038
Interim Membership Officer
Lucy plays an integral role in the Individual Membership team, providing support to individual IoF members whether they are new to IoF or have been members for many years. Working alongside Matt, she helps with queries from all those with an interest in IoF membership as well as liaising with colleagues in the Professional Development team aligning membership with qualifications and career development. Lucy works in the membership team for three days a week, providing support to small charities through the OCS programme for two days a week.
Telephone: 0207 840 1010
Head of Learning Development
Annie heads an Office for Civil Society-funded project which provides small charities with learning initiatives. Annie leads on the development and delivery of face to face training, online learning, mentoring, and a leadership programme and consultancy.
Telephone: 0207 840 1008
Learning Development Manager
Emma works to provide fundraisers with tools to assist their learning and development including online CPD, bespoke and in house face to face training, mentoring programmes, online learning solutions and qualifications.
Telephone: 0207 840 1034
Learning Development Officer
Jolice co-ordinates the IoF Academy qualifications post-course experience and is responsible for comminication in regards to assignments, results and liaising with IoF trainers and examiners. Telephone: 0207 840 1006
Lucy provides administrative support to the Head of Learning Development in the delivery of Office for Civil Society-funded project . Lucy handles the booking process for all OCS training courses, and help co-ordinate regional OCS face-to-face training sessions. Lucy is also the point of contact for Approved Trainers delivering OCS training.
Telephone: 0207 840 3795
Training & Events
Head of Training and Events
Ruth is responsible for the production, delivery and overall success of IoF events, including National Convention, National Awards and the portfolio of IoF Conferences.
Telephone: 0207 840 1004
Training and Events Manager
Roli is responsible for the logistical aspects of National Convention, the National Awards and one-day conferences. Her role includes liaising with event speakers, sponsors and suppliers, managing the National Convention volunteer scheme and the National Awards nomination process.
Telephone: 0207 840 1033
Katie is responsible for developing and managing the content and speakers at all of IoF’s one day conferences and National Convention.
Telephone: 0207 840 1048
Training Product Manager
Glenys works to help fundraisers identify which IoF Academy courses and qualifications meet their learning and development needs. Responsibilities included developing relevant qualification and course materials online and offline, liaising with IoF trainers and of course, talking and listening to fundraisers about their views on training to help inform the IoF Academy’s development.
Telephone: 0207 840 5494
Hannah is responsible for developing and managing the content and speakers at IoF’s one day conferences.
Telephone: 0207 840 5495
Training & Events Assistant
Sonia provides administrative support across the Training & Events and Academy programmes, including bookings and customer service, data collation, and assistance with events.
Telephone: 020 7840 1005