What is the Code of Fundraising Practice?

What is the Code of Fundraising Practice?

The Code of Fundraising Practice represents the standards expected of all Institute of Fundraising members, set by the fundraising community through the work of the Institute of Fundraising’s Standards Committee. The conduct of Institute members and Corporate Supporters MUST* be legal and MUST be open, honest and respectful.

We have used “MUST*” where there is a legal requirement and “MUST” where there is no legal requirement but the Institute of Fundraising is treating the issue as a professional standard to be met by members of the Institute.

(* denotes legal requirement)


How are complaints about fundraising handled?

Any complaints about a charity’s fundraising should be made to the Fundraising Standards Board (FRSB). The FRSB acts as an independent public complaints system for the self-regulatory scheme, offering a system of redress for the public. Members of the FRSB scheme are required to adhere to the Code of Fundraising Practice. Find out more on the FRSB

The Public Fundraising Regulatory Association (PFRA) ensures that professional standards are maintained for face to face and door to door fundraising, as well as working with local councils to put together Site Management Agreements to manage fundraising in public places.

Any complaints about the professional conduct of an Individual Member of the Institute should be made through the Complaints and Disciplinary Regulations.


Legal references

Bates Wells BraithwaiteBates Wells & Braithwaite London LLP have verified that each MUST* and MUST NOT* reflects a legal requirement in respect of the law in England and Wales as at June 2012.

The Institute of Fundraising is grateful for the support of Bates Wells and Braithwaite for their on-going support of our Code of Fundraising Practice in England and Wales.


Turcan ConnellTurcan Connell have verified that each “MUST*” and MUST NOT*” reflects a legal requirement in respect of the law in Scotland as at June 2012. 


Edwards and co


Edwards and Co. Solicitors have verified that each “MUST*” and “MUST NOT*” reflects a legal requirement in respect of the law in Northern Ireland as at June 2012.