Face to Face Fundraising Conference 2017

Face to Face Fundraising Conference 2017

Date: Monday 20th Mar 2017

Town/City: London

Location: London

Venue: Hilton London Kensington

Directions / Address

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The spotlight has been firmly on public fundraising in recent times, with charities regularly hitting the front pages and facing ever increasing levels of scrutiny as a result. In such turbulent times, the sector needs to put its best foot forward and this conference will address the many issues facing your charity in today’s uneasy climate.

Face-to-face fundraising (F2F) has long been one of the most cost-effective ways for charities to find regular individual donors. It has allowed charities to engage with a younger generation of supporters who are not always responsive to traditional methods of direct marketing and to increase their income from individual giving even during the recession. It’s therefore vital for the sector to weather the storm and ensure that it remains a sustainable income stream in the future.

This is the go to conference to hear about everything from safeguarding to ensuring your charity’s face to face fundraising activities are fully compliant and everything in between. Whether your face to face programme is in-house or external, ensure it is the best it can be by taking a note pad brimming with ideas back to your charity. 



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09:00 - Registration and refreshments
09:30 - Opening remarks from Chair

Peter Hills Jones, Director of Compliance, Institute of Fundraising

09:50 Face to Face Fundraising Today – Crisis or Evolution?

Face to face is a critical recruitment channel for many organisations and in most markets around the world, but the channel presents substantial obstacles to growth and challenges to NPOs and suppliers alike.  In this session, fundraising guru Daryl Upsall will address the most critical challenges and potential solutions in expanding quality donor recruitment today. 

Daryl Upsall FInstF, Chief Executive, Daryl Upsall Consulting International SL Daryl Upsall & Associates SL

10:30 - Recruitment and ongoing training for face to face fundraising

This session will look at how face to face fundraising fits into your overall fundraising strategy, and the journey that supporters will then embark on with once they have signed up. Looking at topics such as avoiding the undermining of your charity's values and culture, Sam will guide you through the training and processes to support best practice. From whistleblowing and media policies, to online Safeguarding the Vulnerable module, and centralising trainings with the charity's support to include a face from the charity that they will represent. 

Sam Butler, National Fundraising Manager, St. John Ambulance

11:10 - Coffee & networking
11:30 - Compliance and monitoring – keeping up to date and on top of all the compliance changes 

There have been so many changes to fundraising regulation and guidance of late that it’s a challenge to ensure that you are keeping abreast of the latest rules. This session will guide you through the measures you should have in place, including:
- Data/metrics for trustees and CC20 implications
- Keeping good oversight of compliance in fundraising and effective internal monitoring

James Terry, Head of Fundraising Compliance, Oxfam GB

Kevin Osborne-King, Individual Giving Manager – Regular Giving, Marie Curie

Richard McStraw, Training and Compliance Manager, British Heart Foundation

12:50 - Lunch & networking
13:50 - Ensuring your charity’s values are embedded

This session will discuss ways to ensure that your charity’s values are embedded within your face to face campaign, with a particular focus on training fundraisers and getting the right culture

Mark Nesbitt, Director, UrbanLeaf

Andy Airey, Individual Giving Manager (Acquisition), Barnardos 

Sarah Carter, Head of Leadership, Home Fundraising - read Sarah's blog here

14:20 - The challenges with in house face to face fundraising

In house face to face fundraising is a great way to cut out the middle man and ensure that your charities culture is spread throughout your fundraising but it comes with its challenges. These include the issues that surround only having one campaign.

Marianna Zappi, International Fundraising Consultant

Sarah Enderby, Goldsmiths

15:10 - Coffee & networking
15:30 - Re-inventing F2F: from data automation to insights

Hear from Ilja about his pioneering work at Amnesty International (Belgium) in applying commitment modelling and feedback asking to F2F fundraising. Learn how extensive automation of the F2F data processes enable live deep data analytics that refine quality and strongly improve retention in your F2F fundraising programme.

Ilja De Coster, MInstF(cert), Amnesty International

16.10 - What's next with face to face fundraising?

The world of face to face fundraising is changing rapidly. Make sure you're up to date with the latest technologies that could help you grow your charity's success.


17:00 - Closing remarks from the Chair 



IoF Individual member or those working at an IoF Organisational Member - £200

Booking as non-member?

Attend the conference AND get one-year’s Individual membership - £280

Or book conference only at the not-for-profit rate - £285

Commercial organisation rate - £410


Further details and contact information

IoF Events Team
Email: Events@institute-of-fundraising.org.uk
Telephone: 0207 840 1040

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