IoF response to Daily Telegraph article on fundraising
11 November 2017
Institute of Fundraising response to the Daily Telegraph article on 11 November 2017, ‘Charities dodge begging ban’.
This is a misleading headline and does not reflect the high standards in the way charities raise vital funds. Across the charity sector there is a very low proportion of complaints compared to contact with the public, as the Fundraising Regulator highlighted when they produced their annual complaints report earlier in the year.
Charities hugely value the support of the public for their work and this is why they back strong regulation of fundraising, the Fundraising Preference Service and are themselves constantly working to improve the experience of donors and the public. Where issues or concerns are highlighted, including by the Fundraising Regulator, individual charities respond rapidly and the fundraising community works collectively to address these.
The British people are incredibly generous and money raised through fundraising is the single most important source of income for charities. Research shows that 80% of people say that they donated to a charity after being asked to, rather than as a spontaneous decision. Without fundraising we would not have the same level of charitable giving.
We are proud of the amazing work of fundraisers connecting people with the causes they care about and raising vital funds for good causes. We are confident that where concerns are raised, charities will continue to respond positively.