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The Science of Engagement

The Science of Engagement

Kylie Kitchen | 29 November 2017

If you think about fundraising and engagement, donors – existing or potential, are the first people you might think of. But could we have greater success if we first improved how we engaged our staff?

transforming-supporter-journey-conference-iof

Crossing the donor consent chasm

Guest Bloggers | 12 September 2017

J Cromack is the CEO for Wood for Trees and one of our speakers at IoF's Transforming your Supporter Journey Conference.

GDPR – Evolution or Revolution?

GDPR – Evolution or Revolution?

Guest Bloggers | 8 September 2017

Leesa Harwood is Director of Community Lifesaving and Fundraising and will be chairing IoF’s Transforming you Supporter Journey Conference on Monday 11 September.

Hands together

What’s stopping you transforming your supporter journey?

Charlie Hulme | 29 August 2017

No matter how much time, energy and money we invest, our new supporter journey always ends up the same place the old one did.

The Commission on the Donor Experience

The Challenge of Changing Fundraising Culture

Guest Bloggers | 21 June 2017

Chris Washington-Sare, of Pentatonic Marketing, looks at the challenges for the sector ahead of the Commission on Donor Experience report launch on Wednesday 5th July.

Two people talking over tea

What’s in a name?

Guest Bloggers | 14 December 2016

What do you call the people you work with?

peer to peer networking

Are you maximising the potential of peer-to-peer donors?

Guest Bloggers | 14 November 2016

John Bird, managing director at Blackbaud Europe, explores how technology is innovating the Peer-to-Peer supporter journey.

Scottish Fundraising Conference 2016

Beneficiaries – a neglected topic of fundraisers’ conversations?

Guest Bloggers | 17 August 2016

One of my sharpest memories from the first Institute of Fundraising Convention I attended in the late 90s was a plenary debate with some of the leading figures in UK fundraising.

Scottish Fundraising Conference 2016

Understanding the why of supporter experience...

Guest Bloggers | 8 July 2016

2016 is most definitely the year of Supporter Experience. It’s been a really long time coming and it’s really good news for our donors...and ultimately our beneficiaries.

Email symbols arising from a laptop

Meet Kinetic Email: the Latest in Dynamic Content and Donor Engagement

Guest Bloggers | 16 May 2016

The last 10 years have been a whirlwind of technological advances that have changed the way we think about fundraising — almost on a daily basis!

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What is the biggest challenge facing fundraisers currently?

What is the biggest challenge facing fundraisers currently?