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Donor experience: what are fundraisers thinking and doing?

Donor experience: what are fundraisers thinking and doing?

Lizzie Ellis | 14 July 2018

Wishing a ‘happy anniversary’ appears to be in order. One year on from the Donor Experience Commission’s projects being published, the IoF wanted to find out what charities and fundraisers have been doing in their work on improving their own donors’ experience.