Experts at the IoF Individual Giving Conference have shared their formulas for campaigns that have dramatically increased donations.
Charlie Hulme is the Creative & Managing Director of Donor Voice and spoke at our Transforming your Supporter Journey conference recently.
“Supporter Journeys” – it’s a buzzword in the sector at the moment, and rightly so.
2016 is most definitely the year of Supporter Experience. It’s been a really long time coming and it’s really good news for our donors...and ultimately our beneficiaries.
Unicef UK Supporter Care team share their experiences using a Live Chat initiative and their most recent innovation in a personalised text service to improve their supporter journey.