Lightbulb moment

Leading the way on individual fundraising

Kylie Kitchen | 22 November 2017

Experts at the IoF Individual Giving Conference have shared their formulas for campaigns that have dramatically increased donations.

How to get from Good Intentions to a Great Supporter Journey

How to get from Good Intentions to a Great Supporter Journey

Charlie Hulme | 20 September 2017

Charlie Hulme is the Creative & Managing Director of Donor Voice and spoke at our Transforming your Supporter Journey conference recently.

David Brent

Dancing, David Brent and Supporter Journeys

Guest Bloggers | 25 August 2017

“Supporter Journeys” – it’s a buzzword in the sector at the moment, and rightly so.

Scottish Fundraising Conference 2016

Understanding the why of supporter experience...

Guest Bloggers | 8 July 2016

2016 is most definitely the year of Supporter Experience. It’s been a really long time coming and it’s really good news for our donors...and ultimately our beneficiaries.

Text service

The opportunities of introducing ‘Real-Time’ Engagement Channels

Guest Bloggers | 13 April 2016

Unicef UK Supporter Care team share their experiences using a Live Chat initiative and their most recent innovation in a personalised text service to improve their supporter journey.