Northern Supporter Experience Conference

Northern Supporter Experience Conference

Date: Thursday 21st Nov 2019

Time: 08:30 - 17:00

Venue: Leeds Marriott Hotel
4 Boar Lane
Leeds
LS1 6ET

Do you believe that your supporters are just as much a part of your charity’s story, and its successes, as the employees and volunteers? Shouldn’t they feel valued, and proud of the change they are making for a cause they care about? If so, the Northern Supporter Experience Conference is for you!

Delivering the best supporter experience is a challenge we all face, especially in a multi-channel environment where both the number of touch points and supporter expectations are rising rapidly.

Fundraisers need to be increasingly creative and imaginative to ensure the level of satisfaction, commitment and engagement of our donors is the best it can be.

We’ve gathered together some of the best names in fundraising to share their extensive experience of delivering fantastic supporter care in this one day conference being held in Leeds.

You’ll hear from Giles Pegram CBE and Ken Burnett who founded the Commission on the Donor Experience, you’ll hear case studies of supporter experience done well, pick up tips to engage your Trustees and your beneficiaries in your fundraising activities, and take away ‘Some things you can introduce tomorrow for "nowt"’!

We’re delighted to be working in partnership with the IoF Supporter Experience Special Interest Group and the IoF North West and North East committees to bring this event to the North of England.

Book your tickets here and if you’re an IoF or a NAHF Member you’ll benefit from a reduced ticket price!

You can also bring a team of 4 for the price of 3! Simply select the 'Group Discount' ticket type when registering.

Further details and contact information

Kate Caroll
Email: yorkshire@institute-of-fundraising.org.uk

Event website

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