Institute of Fundraising South West Conference - Spring

Institute of Fundraising South West Conference - Spring

Date: Wednesday 29th Apr 2020

Time: 09:30 – 16:00 BST

Venue: Holiday Inn Bristol - Filton

Filton Road


BS16 1QX

Join with over 200 fundraisers and charity leaders from across the South West for a day or learning and networking About this Event Institute of Fundraising South West Spring Conference Wednesday 29th April 2020 Holiday Inn, Bristol - Filton Programme Our full programme is currently being finalised and will be published in Janaury 2020. We are delighted to confirm that Jo Swinhoe, Executive Director of Income Generation at the NSPCC will be opening the conference with a inspiring and motivating plenary.

Join with over 200 fundraisers and charity leaders from across the South West for a day or learning and networking


About this Event

Institute of Fundraising South West Spring Conference


Wednesday 29th April 2020

Holiday Inn, Bristol - Filton



9.30 Registration, refreshments and networking

9.55 Welcome and Introduction – Rebecca Worth, Chair, Institute of Fundraising South West Region

10.00 Opening Plenary – Josephine Swinhoe - Executive Director of Income Generation NSPCC

Kick start your South West conference day with an inspiring opening plenary from Jo. Sharing insights and experience from a whole range and charities and organisations, Jo will challenge us all to be the best we can be in our own work.


11.30 – 12.30 POST PLENARY POWER HOUR - Choose from one of the following three sessions

Brave Corporate Partnerships - Jonathan Andrews, Managing Director, Remarkable Partnerships

How come corporate fundraising is only 5% of charity voluntary income, when we know that the corporate sector is enormous? Is it because companies are mean, or do we need to change our approach? In this session Jonathan will show how the most successful corporate partnerships are created and delivered by being brave. He will share insightful examples from his work with charities including CHAS, Tommy’s and the RSPCA. You will leave his session feeling courageous and inspired to create your own extraordinary partnerships.


  1. What a prawn stir fry and glass pane taught me about resilience and positivity - Alex Xavier, Director of Individual Membership, Compliance and Professional Development, Institute of Fundraising

Whether we like it or not, life will throw us the occasional curve ball at varying degrees of severity when we least expect it. However, it is important to take the positives from the negative experiences in life and use them to support personal development. In this session, Alex will draw on two personal experiences and explain how these helped him become more resilient and a believer in being more ‘glass half full’ than ‘glass half empty.


  1. Nudging Donations Online – Andrea Harris, Development Manager, Theatre Royal Bath and Dr Anna Walker, Senior Lecturer, Bath Business School

Nudge theory can help you provide choices to your audience that can predictably guide their behaviour. Using choice architecture principles, Theatre Royal Bath has been working with Spektrix ticketing software to design a nudged online donations ask. Andrea Harris and Dr Anna Walker will share their approach and findings. Drawing on innovation and psychology theory, they will help you to think about where nudge theory could make your fundraising online easier.

12.30 – 13:30 LUNCH 

13:30 – 14.30 – POST LUNCH MOTIVATION - Choose from one of the following three sessions

  1. Event Participation beyond the finish line - Andy King – Co-host, Fixing Fundraising & Partnerships Manager, Remarkable Partnerships

Refreshing the basics of relationship fundraising, Andy will talk you through taking supporters from the bottom of your donor pyramid - one off event participants - to the higher levels, becoming committed regular givers, advocates and even corporate champions.


  1. If only I’d known that earlier – how to give your Trust Fundraising the WOW factor - Liz Haigh-Reeve, CEO and Founder, Fundraising Works Ltd

The volume of applications made to Trusts and Foundations continues to grow as other funding streams come under pressure. Many funders have taken the decision to reject all unsolicited applications, making it even harder to develop new Trust income. So how can you make your organisation stand out? How can you make sure that Trusts want to work with you and that the relationship with your charity is as important to them as it is to you? Bringing together experience as both as grant assessor and an applicant Liz will help you to take your trust fundraising to a new level.


  1. Meeting the fundraising standards and learning from complaints - Priya Warner, Head of Policy, The Fundraising Regulator

Join us to understand how to apply the Code of Fundraising Practice and guidance from the Fundraising Regulator to help you meet the standards in all areas of your fundraising. The session will also share learning from the Fundraising Regulator's Annual Complaints Report which covers complaints investigated by the regulator and common complaints received by the largest UK charities.


15.00 – 16.00 - FINAL INSPIRATION & CHALLENGE - Choose from one of the following three sessions:

  1. Charity Well? How well, really, are the people who work in our charities (including you)? – Claire Warner - Consultant & Coach and Charity Well Founder

Charity Well was launched in May 2019 and seeks to shine a spotlight on the wellbeing of Fundraisers and others working in the Charity Sector, and to identify the biggest causes of impact on that wellbeing, both positive and negative. With the experiences of more than 700 participants now to draw from, in this session we will share some of the findings. And, more importantly, we will offer some hints, coping mechanisms and strategies to help reduce both the effects and the causes of the negative and boost those of the positives. This session is aimed primarily at those who are responsible for managing, motivating or leading others


  1. Powerful audience insight, fast! - Eleanor Gibson, Innovation Coach, Cancer Research UK

Powerful audience insight is invaluable whether you’re developing something new or improving your existing fundraising offering. In this interactive workshop you’ll learn how to get exactly the insight you need quickly and cheaply without the need to engage an agency and we’ll demystify lean start-up methods and user experience (UX) tools so you leave ready to immediately start learning more about your fundraising audience. You’ll learn how tools from tech companies and start-ups have been applied to help Plan International UK, Cancer Research UK and other charities quickly gather meaningful donor insights and apply them to raise more money.


  1. The Art and Science of Saying Thank You - Robin Peake, Senior Fundraising Executive, Home for Good

7 out of 10 donors said that they remembered the thank you letter more than the appeal itself. Yet when was the last time you heard anything at a conference about how to say thank you better? Thanking well is proven to increase retention and improve long-term income. But with so few charities excelling here, you can stand out – regardless of the size of your team or budget. You’ll leave this session with inspiring examples to delight your supporters and you’ll learn the tactics behind the thank you card that raised £50k and the thank you video that raised £1m.

1600 - Conference close

This conference was made possible thanks to the generous support of Harlequin Software. We are also grateful for the ongoing support of Polly Symondson Recruitment, Shine Charity Recruitment and RightMarket.

The programme for the day is provided entirely by speakers giving their time free of charge - we are hugely grateful to them all.

The South West committee reserve the right to amend the content of the conference at any point leading up to the event.

Please note that, although card payments are our preference to reduce administration, you can also pay by cheque or request an invoice if you need to pay in these ways. Your place will not be secured until payment is received.

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