Compliance resources

We will be updating this page with resources from the IoF, and other organisations

Great Ormond Street Hospital Children’s Charity – Toolkit

Tanya Mitchell, Deputy Director (Direct Marketing) at Great Ormond Street Hospital Children’s Charity, spoke at the recent Institute of Fundraising’s Individual Giving Conference 2016. Tanya kindly agreed to share the toolkit used by the Charity to monitor the direct marketing services carried out by third party suppliers. Please find resources below (.zip folder):

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IoF Compliance Directorate - Site Management Handbook

This guide has a specific aim, to enable a new user to understand and competently engage in the various street fundraising diary systems without causing unnecessary delays to the process.

This guide includes a list of all National Site Diaries (NSDS) with relevant negotiation rules, and an understanding of the different types of negotiations. The guide will cover what is expected of all participants within both the 4 week cycle and the Weekly Reported Diaries (WRDs), giving examples of how to run a diary with an agreed process which is intended to help diary holders maximise negotiation efficiency. It will also cover meetings and deadlines as well as ramifications for non-engagement. Please find resources below:

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IoF Compliance Directorate - Mystery Shopping Terms of Reference

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IoF Compliance Directorate - Bidding/Reporting Schedules and NSD Request Form

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IoF Compliance Directorate - LSM Bidding Form

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IoF Compliance Directorate - DVMS Management Statement

The purpose of this document is to outline the method by which Professional Fundraising Organisations (PFO’s) can declare which sites they wish to conduct Door-to-Door Collections and by doing so avoid instances of clashes with other PFO’s.

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IoF Compliance Directorate - DVMS Postcode Request Form

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