E-learning

An on-line e-learning resource to support fundraisers and their trainers was developed by the PFRA in 2015.

This resource is intended to help Face-to-face fundraisers to comply with the rules and adopt high fundraising standards. From ensuring the safety of vulnerable people to making sure potential donors are clear on what they are being asked to sign-up to, the platform is an essential learning tool for responsible face-to-face fundraising.

Learning is largely self-directed and undertaken through on-line and mobile platforms. The modules cover the rules, street fundraising, door-to-door fundraising and vulnerable people.

If you are an IoF member, please contact katies@institute-of-fundraising.org.uk to register to use the e-learning system.

If you are interested in becoming an IoF member, please click here

Telephone Fundraising Resources

Call levelling is an on-line e-learning resource to support anyone involved in monitoring telephone fundraising calls, complaints resolution or telephone fundraising training. This is resource is for members only.

Access the Call Levelling programme (requires members to log in).

If you are interested in becoming an IoF member, please click here