Individual Giving conference 2018 slides

IoF Individual Giving conference 2018 banner 

Thank you for attending the IoF Supporter Journey conference on Monday 26 November 2018 in London. We hope that you found it both informative and enjoyable.

A very big thank you to the speakers who took the time to share their experience and insight. 


Join the IoF as a member:

If you didn’t take advantage of the reduced rate to join the IoF as a member when you booked your conference place, there’s still time to do so! At just £80 for your first full year of membership, you are saving £43 on the standard first year rate - and will be able to benefit from a wide range of support and resources.

Check out the full range of membership benefits and join online today: just enter the code: IOFCONF and you will automatically benefit from the special conference rate. 

Thank you to event headline sponsor, Blackbaud with JustGiving: 

   Blackbaud and JustGiving



Thank you to our Associate sponsors Salesforce.orgCharity Checkout and On Agency logo 2018 vertical   Charity Checkout logo     ONAgency


 Please check back for presentations not initially on the list below. 

 Opening remarks from the Chair

Roger Lawson, Roger Lawson Consulting 




Embracing Innovation: the future of the charity sector

Johnty Gray, Director of Mass Engagement, WaterAid



Be Proud. Be Sexy. Be Safe: an engagement-led approach/the power of Facebook  

Ilona Reynolds, Direct Marketing Specialist, ActionAid (formerly Direct Marketing and Legacy specialist, Terrence Higgins Trust)

Matt Brabon, Direct Marketing Manager, Terrence Higgins Trust



GDPR: what now?

Charlotte Hodson, Senior Direct Marketing Executive, Freedom from Torture

Sam Hughes, Senior Planner, ON Agency



Competing with the big fish

Kirsty Alexander, Individual Giving & Marketing Officer, ShelterBox

Robyn Cummins, Director of Fundraising and Communications, ShelterBox

Christopher Nield, Executive Creative Director, ON Agency



Mid-value giving 

Mark Phillips, Founder and Managing Director, Bluefrog

Please email should you require this presentation


Lessons in supporter experience from the corporate sector

Charlotte Forrest, Head of Supporter Experience, Save the Children

Lesley Pinder, Head of Supporter Experience, British Red Cross



Being Relevant in a Multi-Cultural Society

Jennie York, Director of Fundraising, Barnardo's



Winning back the public’s trust

CHAIR: Joe Saxton, Driver of ideas, nfpSynergy

Paul Amadi, Chief Supporter Officer, British Red Cross

Laurie Boult, Director of Fundraising, Age UK

Rebecca Munro, Communications, Fundraising and Policy Director

Claire Rowcliffe, Director of Fundraising, The Royal British Legion

Ed Tait, Director of Fundraising, ActionAid

Richard Taylor, Executive Director of Fundraising, Marketing and Communications