Government announces Wills notification service to be replaced

Government announces Wills notification service to be replaced

1 February 2019

Government announced on Thursday 31st January 2019 that key Wills notification service for charities is to be replaced.

HM Courts & Tribunal Service (HMCTS) has announced that the current system that notifies charities when they have been left money in a Will (delivered by Smee & Ford) is to close in six months’ time and be replaced with a new service.

Rob Cope, director of Remember A Charity, says:

The current notification service is an essential tool for charities, giving them timely information on any forthcoming legacy gifts generously left by the public. It helps charities forecast legacy income, manage the administration of estates and plan how they spend those donations to make the world a better place. With legacy income generating £3 billion a year, this data is vital for the charity sector.

It’s reassuring to see that Government recognises how important this service is for the charity sector, that new arrangements will be drawn up and that the charity sector will have a key part in that. But next steps here will be critical. 

Remember A Charity has agreed to contribute to a working group to help shape the future service, ensuring that it continues to give fundraising charities the information they need and that we avoid delay in developing the replacement service, which could have a big knock-on impact on good causes.

A working group of charity sector representatives is being convened with the aim of creating a new and sustainable arrangement. This includes Rob Cope, Director of Remember A Charity, alongside representatives from the Institute of Fundraising, Association of Chief Executives of Voluntary Organisations, the National Council of Voluntary Organisations and the Institute of Legacy Management.

Remember A Charity will also be hosting a consultation discussion for members at its next forum on 26th February, delivered by a representative of HM Courts & Tribunals Service.



Remember A Charity

Remember A Charity ( was formed in 2000 as a consortium of charities and has over 200 members working together to encourage more people to leave a gift to charity in their Will. The campaign, which aims to help make legacy giving a social norm, is hosted by the Institute of Fundraising. Find out more at